FREQUENTLY ASKED QUESTIONS

PRODUCT INFORMATION

Details about material composition, sizing recommendations, product versatility, and care instructions.

HOW DO I CHOOSE THE RIGHT SIZE FOR ME?

Please refer to the sizing guide for each individual product, which provides measurements and fit recommendations.


WHAT MATERIALS ARE USED IN TOPANGA TECH-WEAR?

TOPANGA techwear is crafted from a blend of high-performance, eco-friendly materials that provide comfort, durability, and breathability. The primary fabrics used include cotton and polyester, ensuring a soft touch and effectiveness in the elements.


HOW SHOULD I CARE MY TOPANGA OUTERWEAR?

We recommend hand washing in cold water, avoiding bleach and fabric softeners, and air-drying to maintain the fabric's structure and appearance.

SHIPPING & RETURNS

Information on delivery times, our return policy, and international shipping procedures.

HOW LONG DOES SHIPPING TAKE?

Standard shipping typically takes anywhere from 3-7 business days. Expedited options are available at checkout if you need your TOPANGA gear sooner.


WHAT IS TOPANGA'S RETURN POLICY?

We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 30 days of purchase under the following conditions:

  • Original Condition: The item must be returned in its original, unused condition, free from wear, damage, or alterations. All original tags must remain attached. 
  • Proof of Purchase: Please provide your receipt, order confirmation email, or any other proof of purchase when returning an item.
  • Refund Process: Refunds will be issued to the original form of payment once the return has been received and inspected.
  • Exclusions:
    Certain items, such as final sale products or customized goods, are not eligible for return unless they are defective or damaged upon arrival.
  • How to Return: For online purchases, initiate the return process by contacting our customer service team for a prepaid shipping label (if applicable). Please note that return shipping fees may apply unless the return is due to an error on our part.

Processing Time:
Once we receive your return, please allow up to 10 business days for inspection and processing of your refund.


DO YOU SHIP INTERNATIONALLY?

TOPANGA is able to ship to Canada and the EU.

ORDERS MAY BE SUBJECT TO CUSTOMS FEES. CUSTOMERS ARE RESPONSIBLE FOR THEIR COUNTRY'S DUTIES AND TAXES. 

BRAND

Learn about TOPANGA's brand values and collaboration opportunities.

WHAT SETS TOPANGA APART FROM OTHER OUTDOOR BRANDS?

Topanga stands out by creating versatile, stylish outdoor techwear that excels in both performance and design, addressing a market gap overlooked by traditional brands. Our products seamlessly blend functionality with modern aesthetics, catering to a new audience.


HOW IS TOPANGA CONTRIBUTING TO SUSTAINABILTIY?

At TOPANGA, we value sustainability and are committed to incorporating it into every aspect of our brand. From sourcing eco-friendly materials to adopting sustainable production practices when possible, we continuously strive to minimize our environmental impact while delivering high-quality products.


HOW CAN I COLLABORATE WITH TOPANGA?

We're always on the lookout for like-minded individuals and organizations who share our passion for the outdoors. Drop us a message through our contact page, or apply to be an ambassador!

COULDN'T FIND YOUR ANSWERS?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.